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My Shrewsbury guide to community support

We have done our best to group all available information together in a helpful way – but this a fast-moving situation and details may change by the time we go to print.

The most important message from all community groups is please Check on Your Neighbours. Are they isolated, elderly, vulnerable? Could you leave a note, such as the one pictured, and offer to collect groceries or medication? This kind of help will be most valuable at this time. Please urge friends to do the same #checkyourneighbour


Shrewsbury Town Council has established the Coronavirus Battle Fund and has set aside £20,000 to give one off grants of up to £500 to community organisations who are supporting the town’s residents. Visit for details 


Shrewsbury Food Hub – is asking for cafes or businesses with food that might go to waste to get in touch. The Hub is giving out food and supplies to local groups and charities who need them including the Food Bank and The Ark. Contact [email protected] or ring 07933 039292.

Coronavirus Castlefields and Ditherington Support Team will help people with shopping, prescriptions, and providing company via Skype and telephone calls - 01743 231834 or 07967 657028.

Shrewsbury Abbey is offering any sort of help to anyone who is self-isolating - 01743 232723.

Shrewsbury Food bank PLUS – is open at St Barnabas Church Centre, Coleham. If you have an excess of tinned/long life/non-perishable goods, surplus sanitary or cleaning products, your donations are very welcome. Please refer to @Barnabas Community Projects – Home of Shrewsbury Food Bank on Facebook for updates, as there are new instructions for visiting the bank 01743 272465.


In all these groups, members can post contact details with offers of help. Join the groups or ask someone to help you join to find details of local people willing to help you. Many of these groups are dropping leaflets through doors with offers of help.

  • Covid 19 Shrewsbury and surrounding villages mutual aid group
  • Frankwell Mutual Aid
  • Copthorne Mutual Aid
  • Radbrook Mutual Aid
  • Bicton Heath Mutual Aid
  • Shrewsbury Town Centre Covid-19 Help Group
  • COVID19: Shrewsbury Retail Businesses - for retail business staff to share information
  • Shrewsbury COVID-19 Support Group
  • COVID-19 Shrewsbury Hospitality & Leisure Businesses - for retail hospitality and leisure staff to share information
  • Shrewsbury COVID19 self-isolating group
  • Baschurch COVID-19 community support group
  • Shrewsbury fights Corona
  • For the Love of Shrewsbury
  • You Know You’re From Shrewsbury When…

And visit My Shrewsbury Facebook page – for local updates and news

BBC Radio Shropshire – good for information and latest updates – a great way to stay informed about offers of help in your neighbourhood. You will need to enter your postcode online to find your group.  

Shrewsbury Community Action Group – Bicton Heath/Gains Park – will help with transport to shops, provisions of basic need, transport to shops, collections and deliveries – email [email protected] or phone 07932 617731 – they need donations to make up small care packages and volunteers to help deliver. 

Belle Vue & Coleham Community Action Group - has been delivering forms for you to fill in if you need any help. Anyone able to volunteer is asked to contact [email protected] 

Castlefields Community has launched an initiative where people put a square of green paper in the window. If it changes to red, it means they require assistance, shopping, medication or transport.

Shrewsbury Town Council, Shropshire Council regularly update their Facebook pages with important information. 


Join any one of the groups above to offer your services, or volunteer at:

The Chatterbox Action Against Loneliness Programme – provides telephone support to lonely and isolated caregivers, the bereaved and people dealing with end of life challenges. If you can spare an hour a week to volunteer contact 01743 245088.

Community Reserve Volunteers – Redcross – by joining the Redcross as a community volunteer you will help your town in a local crisis -


When it comes to health, everyone wants reliable, up-to-date information. See the latest from for answers to questions you may have about coronavirus (COVID-19).

Prescriptions – GP surgeries are encouraging patients to get themselves set up on Prescription Ordering Direct (POD) – 033 33 583 509 (9am-5pm Mon to Fri).


For school and education-related enquiries during this emergency, plus school admissions, school transport and free school meals 0345 678 9008. 

For concerns about a child’s safety or welfare, or for family support 0345 678 9021. 

For concerns about a vulnerable adult’s safety or welfare, or for support and advice about adult social care 0345 678 9044 

Businesses For business-related enquiries, email [email protected] 

For business rates enquiries - 0345 678 9003  or email [email protected] 

For all enquiries about bins and recycling including collections and assisted collections - 0345 678 9007 

For all other enquiries, please check the Shropshire Council website or contact 0345 678 9000


Information for the Public from Shropshire Council

Shropshire Council has also drafted a toolkit of templates that can be used and adapted to meet the needs of community groups. Templates include volunteer registers, risk assessment forms and role outline sheets -

The National Food Service have added a wide range of slideshows, templates and recordings to help any food services supporting the current crisis. Example documents include risk assessment templates, data protection information sheets and UK hospitality advice -


NB many local stores have started restricting the number of customers in at any one time – please be patient and wait outside, observing the 2m social distance rule.

Robsons Stores - Ellesmere Rd, Greenfields, Shrewsbury (01743) 352073 and in Sundorne are offering delivery of food and essential supplies. In order to protect customers, the store has suspended newspaper deliveries and will ensure 2 metre distance is kept in stores. Call 01743 362640.

Shrewsbury Handy-Veg - delivery and collection service of fresh fruit and veg - please order via the Facebook page.

Everymans, Frankwell – free home delivery from 6.30pm, no minimum order Frankwell area only – orders in by 6pm at the latest. Text or Whatsapp 07968 851146. Please obey the ‘one in one out’ policy, or knock for service. 20% off for NHS patrons.

Pomona Grocery – open for business and will deliver. Payment taken over the phone - 01743 366660 (free delivery over £20). Fresh fruit, veg, bread, dairy, whole foods, eco cleaning products etc.

The Market Hall Shrewsbury – is open for business for grocery items/fruit & veg and pet stalls only. For safety of customers markings have been placed on the floors. Home deliveries and click and collect may be arranged. Barkworths Seafoods are offering a home delivery service to include other market food products to SY1, SY2 and SY3 areas. Contact Ian on 07947 478445. John Bliss Butchers also offer home delivery on Fridays 01743 343340. Snapdragon Wholefoods is also offering delivery while stocks last - call 07882 073521.

Rowlands and Co. ltd - veg boxes for £20; collection Mon-Fri (10am-6pm) and Saturday (10am-2pm). Delivery within a five mile radius of Shrewsbury. Tel 01743 462244.
 The Allotment, Coleham can deliver fruit, vegetables, non-perishables, cleaning products, toilet rolls etc to the door. Minimum order £15 - 07743 466322.

Rosie's Emporium - The Grocery in Frankwell - offering home delivery, free of charge in the local area. Customers will be served at the door - please keep a safe distance. Cards only, no cash payments. Contact 07791 232895.
 Box of Goodness - delivers to the door; fruit and veg boxes, milk, eggs, yoghurt, porridge oats etc – Please email [email protected] for delivery.
 The Boathouse Inn has made up useful food packs from leftover stores and is selling essential supplies (loo roll, soap, meat, fish, eggs, milk, veg, wine, bottled beers & ciders). Message them to buy.

Aroma Tea & Coffee Merchants – Open for business and offering delivery via the website

Shrewsbury cars/ taxis are offering the following services: collecting online shopping, collecting medication, takeaway collection. Call 01743 242424. Key workers will also receive 20% off journeys.

Churncote Farm Shop – free local delivery providing fresh bread and milk, vegetables, salad, various homemade ready meals, jams and chutneys and fresh meat - call 01743 851081.

Sutton Farm Butchers Open as usual and are offering deliveries – and prioritising NHS workers. No more than two customers in the shop at a time please - 01743 361332.

Bradley’s Butchers & Delicatessen will remain open as usual but will limit the number of customers inside the store. Local delivery service also available – 01743 622989.

Moor Farm Shop, Baschurch is delivering. Please contact via email - [email protected].

Cotteswold Dairies has announced it is unable to take on any new doorstep customers in Shropshire whilst it processes a backlog - (23/3). Keep an eye on the Facebook page for updates.

Toot Sweets Chocolates has currently stopped new orders for delivery but is planning to begin delivering nearer Easter and is happy for customers to place orders in advance - 07814 113156.

Supermarkets: Most supermarkets are limiting purchases to avoid stockpiling. Tesco is reserving the first hour of trading 9am-10am on Mon/ Wed and Fri for elderly and vulnerable shoppers. NHS workers are invited to shop during the hour before the store opens. Sainsbury’s offers priority access to online delivery slots to customers over 70 years of age. It has set aside the first half an hour from Monday to Saturday for NHS workers; 8am to 9am every Mon/Weds/Fri are for elderly/disabled and carers. Morrisons has also reserved the hour between 9am and 10am from Monday to Saturday for vulnerable customers and placed new protective screens at checkouts of all stores.. Asda was also giving priority to NHS staff from 8am to 9am on Mon/Weds/Fri and is asking non-vulnerable customers to refrain from shopping before 9am.

These are subject to change so please check your local store for updates.


The My Shrewsbury Guide to Dining in the Crisis

During the current government shut down of all pubs and restaurants, you may not be able to go out in Shrewsbury, but businesses are going all out to ensure you can still have a brilliant night in with your nearest and dearest, enjoying the finest restaurant food in the comfort of your own home

Zoom Food is delivering for many of our restaurants across town: Contact 01743 290335 or visit


Drapers Hall has launched a not-for-profit, weekly subscription service called for you to have healthy, chef-made meals delivered contactless to the door (at just £5 each). Reheat or stock the freezer. Dishes include: beef lasagne, paprika chicken meatballs, beef bourgignon, or steak & ale pie... visit

Number Four Butcher Row also offer fresh cooked meals delivered to your door – 01743 366691 or 07888749782. It is also selling some grocery items from its stores such as milk, eggs, baked beans, sliced bread, butter and tea cakes.

Okra.shrewsbury continues to offer home delivery of its vegan and vegetarian dishes via Zoom Food. No pickups please. It has launched a new hot food menu including ‘Tofu Zinger Burgers’ and ‘Chilli Tofu Rice Bowls’ plus the ‘Chippy T Burger’.

The Bulls Head Castlegates – still offering delivery of pub grub, sausage and mash, all-day breakfast etc – You can still order bottled drinks and cellar stock (full casks) to the door via Zoom Food (all day from 10am) 01743 244244.

La Lanterna, St Alkmonds Square – Order takeaway through Zoom Food. A range of beers and wine also available 01743 233552.

Dough and Oil has started a pizza delivery service - call 01743 384261. Payment has to be over the phone. They will knock and leave food at the door.

Lyons' Den Gourmet Burger is also open from 12pm for takeaways. Minimum order £4.99 for delivery within two miles of Shrewsbury with Zoom Food.

Exo Poli on Longden Road is still operating a collection service on Thursday, Friday and Saturday (Skepasti, chicken gyros, spiced lamb with sumac etc). They will need the mobile number of the collector and strictly one person only to collect. You will be allocated a time slot for collection. Contact 01743 600479.

The Little Dessert Shop – offering a range of puddings, cakes and sweet treats for contactless delivery via JustEat.

Nourish - this plant-based vegetarian and vegan cafe is also doing takeaway via Zoom Food with 15% off or all NHS workers.

CafeSaffron Shrewsbury will remain open for deliveries only. Close Tuesdays. Keep an eye on the Facebook page as they say they may have to close indefinitely soon.

Brooklyn craft is running delivery only. Order directly via its website or call. Special offers for NHS staff: 01743 233225.

The Bricklayers Arms – intends to maintain a delivery service. Keep an eye on their Facebook page for details or contact 01743 359999.

Brooklands Hotel will continue to offer delivery services, so keep an eye out for tomorrow’s menu choices - 01743 243333.

The Village Store & cafe, Haughmond is still delivering – call 01743 709164. The shop will remain open with a limited number of people allowed in at a time.

Food Delivery services operating in Shrewsbury include Zoom Food and Just Eat. Download apps from app store to order. If restaurants above are not listed within the app, please contact the restaurant directly.

BUSINESSES now closed – no longer offering takeaway/delivery,

Abbey Deli, The Alb, Aleoli y Tu, The Beeches Pub (Bayston Hill), Casa Naranjo, Chez Sophie, The Coach and Horses, Compasses (Bayston Hill), The Good Life Café & Deli, House of the Rising Sun, House of yum, Istanbul BBQ House, The Libertine Cocktail Bar, The Loopy Shrew, The Olive Tree Tapas Bar, Planet Doughnut, Plantkind, Palmer’s of Shrewsbury, Rashers Café and Sandwich Bar, Say Cheese. Severn Social (no more drive-thru L), Sweet. Shrewsbury, Tap and Can.

Remember, Shrewsbury Taxis are also offering takeaway collection amongst other delivery services. Call 01743 242424 


Pret a Manger is offering a 50% discount for NHS workers - plus hot drinks on the house.  

VOUCHER SCHEMES – many restaurants in town, such as The Walrus Restaurant on Roushill, and House of yum in The Market Hall Shrewsbury, and Number Four are now also operating voucher schemes. Why not ask if you can buy one for mum in lieu of her Mother’s Day gift for future use? Buy it directly from the restaurant, so they get the use of your money for a month or two, to help them bridge this awful crisis. Then, when things have settled down, you can celebrate with a lovely night out

FOOD ONLINE - Join the brilliant group set up by Masterchef contestant, Shrewsbury's Anna Christoforou - Let’s Get The Nation Cooking Again - full of loads of recipes for store cupboard cooking.

Fox & Hounds Dog Walking & Pet Visiting Services or Shawbury Paws – dog walking and doggy care businesses offering 25% discounts during the crisis.  

#fightthegloom #viralkindness #checkyourneighbour 




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